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Reference

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12. Troubleshooting

Troubleshooting

In this Chapter

Here's how you can troubleshoot common issues in Notion.

Articles

I can't log in

I can’t access Notion

Reset Notion

“Something’s not right” or “Something went wrong” error

“Hmm… something’s not right” error

“Offline” or “Connect to the internet” error

I can’t upload or view a file

“Your file is over the limit” error

“Rate limit reached” error

“There was an issue persisting your edits” or “Cannot save changes” error

“Request body too large” error

“Storage operation did not complete” error

“Notion is damaged” error

“Unsaved transactions” error

Record HAR files for troubleshooting

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HelpReference docs

Getting started: Start here; What is a block?; Create a page; Create a subpage; What is a database?; Create a database; Start with a template; Share your work; Collaborate with people

Workspace & sidebar: Intro to workspaces; Navigate with the sidebar; Create & manage workspaces; Create & navigate teamspaces; Search in your workspace; Home & My tasks; Workspaces on mobile

Pages & blocks: Intro to writing & editing; Format your page; Style & customize your page; Images, files & media; Links & backlinks; Wikis & verified pages; Move & duplicate content; Delete & restore content; Synced blocks; Code blocks; Math equations; Keyboard shortcuts; Duplicate public pages

Databases: Intro to databases; Views, filters & sorts; Database properties; Relations & rollups; Customize your database; Database templates; Intro to formulas; Formula syntax & functions; Sub-items & dependencies; Task databases & sprints; Data sources & linked databases; Optimize database load times & performance; Table view; Board view; Timeline view; Calendar view; List view; Gallery view; Chart view; Layouts; Forms; Unique ID

Sharing & collaboration: Sharing & permissions; Add members, admins, guests & groups; Collaborate in a workspace; Inbox & page notifications; Comments, mentions & reminders; Suggested edits; Page analytics; Intro to teamspaces

Data & integrations: Import data into Notion; Export your content; Back up your data; Embeds, bookmarks, and link mentions; Add and manage integrations; Notion API integrations; Link previews; Synced databases; Connected properties; Import from Asana; Import from Confluence; Import from Monday.com; Integrate GitHub; Integrate Slack; Integrate Jira

Automations: Buttons; Database buttons; Database automations; Webhook actions

Notion apps: Notion for desktop; Notion for web; Notion for mobile; System requirements for Notion; Notion beta program; Mobile widgets; Web Clipper

Plans, billing & payment: Change your plan; Billing, payments & refunds; Paid plan trials; Sales tax; Notion for education; Notion for startups; Understanding block usage

Workspace administration: SAML SSO; Manage your Enterprise workspace; Domain management; Provision users & groups with SCIM; Content search; Transfer content from a deprovisioned user; Audit log; Add security & compliance integrations; Custom data retention settings; Workspace analytics; Managed users; Deploy Notion for macOS; Manage teamspaces; Enterprise connection settings

Settings: Account settings; Appearance settings; Notification settings; Workspace settings; Language & region settings; Two-step verification; Notion IP addresses & domains; HIPAA configuration; Data access consent; Delete your account; Notion Faces

Troubleshooting: I can't log in; I can’t access Notion; Reset Notion; “Something’s not right” or “Something went wrong” error; “Hmm… something’s not right” error; “Offline” or “Connect to the internet” error; I can’t upload or view a file; “Your file is over the limit” error; “Rate limit reached” error; “There was an issue persisting your edits” or “Cannot save changes” error; “Request body too large” error; “Storage operation did not complete” error; “Notion is damaged” error; “Unsaved transactions” error; Record HAR files for troubleshooting

Security & privacy: Security practices; Privacy practices; GDPR at Notion; Data accessible by your workspace owner; Report inappropriate content; Restrictions for customers based in Russia; How to protect yourself from malvertising

Notion AI: What is Notion AI?; Autofill; Notion AI billing & payments; Notion AI connectors beta; Notion AI connector for Slack; Notion AI connector for Google Drive; Notion AI connector for GitHub; Notion AI security & privacy practices

Notion Calendar: Create a Notion Calendar account; Manage your calendars & events; Availability; Blocking; Time zones; Manage your Google & Notion Calendar accounts; Notion Calendar settings; Notion Calendar conferencing integrations & API; Use Notion Calendar with Notion; Notion Calendar for teams; Notion Calendar keyboard shortcuts; Notion Calendar apps; Notion Calendar security practices

Notion Sites: Publish a Notion Site; Edit & customize your Notion Sites; Manage your Notion Sites; Connect a custom domain with Notion Sites; Notion Sites availability & pricing

Marketplace: Finding templates on Marketplace; Selling on Marketplace; Getting featured in Marketplace; Marketplace guidelines & terms

GuidesStep by step tutorials

Browse by use case: Notion AI; Notion AI; Documentation; Notes; Project management; Wiki; Product; Engineering; Design; HR & people; Marketing; Personal; Enterprise; Startup; Demo; Template gallery; Automations

Notion AcademyGrow with Notion

All courses: 101: Introduction; 101: Introduction; Getting started with templates and Marketplace; How to build a connected workspace; Getting started with Notion AI; How to build a website in Notion; Getting started with Projects; Scaling your team; Using data; Key setups for startup teams; Build a wiki that scales; Organize information with databases; Notion for people ops; Notion for product and engineering teams; Notion for personal use; Workspace refresh; Notion for Enterprise Admins

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