The Ultimate Customer Feedback Tracker

Client feedback is one of your most valuable assets—but without a system, it’s easy to lose track of insights, overlook feature requests, and miss opportunities to improve.

This Client Feedback Tracker makes it effortless to collect, organise, and analyse feedback, so you can make data-driven decisions and continuously improve your product or service. Whether feedback comes from a Notion form (included in the template), emails, calls, or support tickets, everything is stored in one place for easy access and actionable insights.

What this template helps you do:
→ Automatically calculate your Net Promoter Score (NPS) to measure customer satisfaction
→ Organise all feedback in one place—filter by sentiment, source, or feature request
→ Prioritise feature requests based on impact, effort, and number of requests
→ Spot trends and patterns to understand what matters most to your users
→ Streamline your workflow by connecting it to a CRM or client database

Why tracking feedback matters:
Ignoring feedback means missing out on growth opportunities. With a clear system, you can proactively improve your product, increase customer satisfaction, and build stronger relationships with your audience.

This template is designed for solopreneurs, product and marketing teams, and service-based businesses who want a simple, effective way to stay on top of client needs—without the chaos of scattered notes and endless spreadsheets.

Take control of your feedback process and start building what your customers truly want.