IT Support Ticket
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A complete Notion ticketing system for IT teams and service providers that combines ticket tracking and IT inventory management in one system. Manage support tickets, monitor hardware and software inventory, and stay on top of renewals and repairs—all from a single dashboard.
Inside this Notion ticketing system:
👨💻IT Support Ticketing System: Track and manage IT issues with categorized tickets. Monitor ticket status (Open, In Progress, Resolved) and prioritize based on SLA deadlines. SLA Compliance tracking with automatic on-time performance calculation
📃Asset & Inventory Management: Centralized view of all hardware, software, and IT resources. Track asset status (Active, Needs Repair, Expired) and assignment to employees or departments. Renewal reminders for software licenses and hardware maintenance schedules.
📊Integrated Reports & Metrics: Percentage of tickets resolved on time. Asset lifecycle tracking with performance overview. View active, pending, and overdue tickets with quick access to related assets.
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