1-Click Service Desk by Hipporello

Hipporello’s 1-Click Service Desk allows you to collect **customer and internal requests** through **forms and emails** that automatically create entries in your Notion database. Once these entries are created, you can **communicate directly with the requester within Notion**.

The 1-Click Service Desk helps manage these requests via a **user portal**, **forms**, **email integrations**, and **automations**. It automatically converts your emails and form submissions into Notion database items, streamlining your workflow. The forms can be customized using an intuitive drag-and-drop form builder, and they can either be embedded on your website or listed on the user portal.

This tool facilitates direct, **two-way communication** with **employees**, **clients**, **consultants**, and **potential leads**. All interactions occur within Notion through comments and automated email notifications, ensuring seamless communication without the need to switch platforms. The **user portal** also supports cohesive **branding**, **access control**, and additional features.

Follow the steps below to install the service desk:
- Click Add to Notion
- Authorize Hipporello to access your Notion database

Once installation is complete, you will be directed to Hipporello’s Admin panel, where you can:

- Create/edit forms,
- Add knowledge base articles,
- Make customizations,
- And link emails.

You can visit your User Portal using the links on the Admin panel. Fill out a form and submit a test entry to see how a new database item is created from form fills.

Visit our website [https://www.hipporello.com](https://www.hipporello.com/lp/service-desk-for-notion) for more information and book a live demo to see how it works.