Minimalist Customer Support Dashboard
About this template
Streamline Your Customer Support Process with Automated Updates and Insights
Introducing the Customer Support Dashboard Template for Notion – a comprehensive tool designed to help you manage your customer support tickets with ease. This template comes equipped with automatic email notifications that keep customers updated when their ticket status changes, as well as interactive graphs that provide real-time insights into your team’s performance.
Key Features:
Automated Email Notifications: Automatically notify your customers whenever their ticket status changes, ensuring they stay informed every step of the way.
Ticket Management: Easily track and organize support tickets with custom views, including filters for categories like technical, billing, and general inquiries.
Priority Levels: Set priority levels (Low, Medium, High, Urgent) to ensure that critical issues are handled first.
Live Ticket Tracking: Visualize live tickets with easy-to-read graphs, highlighting active, in-progress, and resolved tickets.
Data Analytics: Gain valuable insights into ticket categories, agent performance, and resolution time with built-in charts and graphs.
Comprehensive Dashboard: A central hub that brings together all aspects of your support process, from ticket submission to resolution, in one easy-to-use dashboard.
This template is perfect for businesses looking to streamline their support processes, improve team performance, and keep customers in the loop at all times. With automated email updates and real-time ticket tracking, you can enhance the customer experience and boost productivity.
