Top 10 Paid Request Ticket Templates

This template will help you empower your customer support team to be equipped with the latest information and knowledge from across the rest of the business. The business and the customer support team can quickly gain access to understanding:

- A summary of what the customer team's purpose is within the business.
- How the customer support team helps the business and the impact it has.
- Who the team are, their job title and a summary of what that team member does day-to-day.
- Technical documentation and easy to access education and reminders on team specific processes
- Useful links to team specific tools.
- Contact information for each customer or supplier. Easily accessible for the team to quickly grab the right contact information needed for the task.
- A team rota which can be changed day to day or week to week, to empower your team to know what they should be working on and when.
- A project management dashboard to quickly understand who is working on what and why.
- A customer feedback tracker

The Gap Analysis Toolkit is not just one template – it's seven unique templates developed for different aspects of your business.

1. Universal GAP Analysis
2. Product Development Gap Analysis
3. Market Gap Analysis (also known as Product Gap Analysis)
4. Strategic Gap Analysis
5. Financial GAP Analysis
6. Skill Gap Analysis
7. Website GAP Analysis
+ Examples & Video Tutorial

Use this template package to quickly perform a gap analysis and save time.

Transform your hiring process with the Notion Job Recruiter template — a comprehensive dashboard and shareable job board. Seamlessly manage your job postings, track applications, and schedule interviews in a centralized workspace. Its user-friendly design and customization options create an efficient, collaborative environment for your team. Say goodbye to scattered information and embrace streamlined, cost-effective recruiting.

📦 What's included?

A simple, generic and duplicable page with pre-filled topics and identical questions for each topic. There are also an introduction to the report and resources to help understand the mindset behind the tools.

🤔 For whom ?

Freshly new employees, managers, companies, HR team…

🧐 What is a discovery report ?

A discovery report is a strategic HR management tool that newcomers complete during their first month in a new context (company, team…).

Long story short, it’s a tool that will help the collaborators and the company because a fresh pair of eyes will take the time to analyze and give feedback on a lot of subjects.

The template here is quit generic so you should try to adapt it to your context, let’s say you’re working in a IT team: you should then try and list topics that make the day-to-day of any engineer.

It was made to allow your collaborators or yourself to write down your thoughts during this oh-so important period that is your onboarding. ”Onboarding” is too broad a word, you can actually use this template whenever your become a newcomer. Here are a few examples, a member of your team or yourself can be:

newly hired in a company,

changing team within the same company,

choosing a new career in your current company and now have a new context, new team mates, a new hierarchy…

You get it, this template is made to help in the process of writing first impressions on many topics.

🤑 What is the value of a report ?

To a newcomer 👶

It’s a chance to have their opinion heard, an opportunity to have a critical look at existing processes/habits and to level their expectations.

To a manager 💼

The hiring process generally does not give you a clear understanding of the person that stands in front of you. Listening to the report of someone can help you better grasp their priorities, their strengths and even areas of improvements.

Apart from that, it will help you create a bond with this person, his or her voice has been heard, which is always positive.

Once the report has been presented to you, you can also encourage its author to present it to your team, it probably can be tweaked a bit in case of there being a bit of finger pointing, but generally speaking, allowing your new managees to express his or her opinion to your team could drive your entire team to have an epiphany and even overcome bottlenecks

To a company 🏢

It’s a beautiful continuous improvement tool. Collaborators tend to get used to their working environment and will have a hard time taking a step back sometime. Since they have been doing it for a long time, they can no longer objectively assess processes and sometimes situations even.

Hiring a new employee is a great opportunity to collect new and fresh impressions. This allow the company to highlight its strength and to reveal what is in need of an improvement.

🙋‍♀️ What are the topics ?

Topics are very generic:

the company,

the onboarding,

the department,

the team,

your job,

and your manager.

But feel free to add anything that make sense. At the end of the page a button is here to create new topics.

🙋‍♂️ What are the questions ?

Those are the same for each topic and keep in mind that you can add or remove topics depending on your context:

😀 What fits your expectations perfectly

🤩 What surprised you in a good way or exceeded your expectations

😔 What you were disappointed about or didn’t reach your expectations

😵‍💫 What you were confused about

🤓 Your suggestions

Supercharge your customer success strategy with the Notion CSM OS – All-in-one system for Customer Success Managers. Streamline workflows, gain a comprehensive view of your book of business, and lighten your workload. Unlock time for proactive customer engagement, enhance efficiency, and set yourself apart in your field. Elevate your customer success game with the Notion CSM OS – your key to optimized performance. | Notion Template For CSM | Notion Customer Success Managers

Say goodbye to hefty recurring fees and hello to a lightweight, feature-packed solution built on the power of Notion. 🎯

Are you a startup founder or hiring manager looking to streamline your recruitment process and bring the best talent on board? Look no further! Our Notion Hiring Template is here to revolutionize how you hire while saving you time and effort.

This template has been battle tested, developed over 2 years of hiring with Notion, across over 1000 applications in our startup.

The Applicant Tracking System (ATS) Template is designed to simplify and streamline recruitment workflows for HR professionals and hiring managers. This Notion-based solution centralizes candidate tracking, role management, and task assignments, ensuring a smooth and efficient hiring process. Move candidates through customizable hiring stages, track contact details and ideal roles, and manage tasks with ease.

Save time and costs with this fully customizable ATS, ideal for small to medium-sized businesses. Integrate online forms for effortless data collection and collaborate across teams with real-time updates. Accessible via desktop and mobile, this template ensures you’re always on top of your recruitment process, anytime and anywhere.

The ultimate solution for streamlined ticket management! Your go-to tool for effortlessly tracking and resolving tickets, whether you're a small business looking to enhance customer support or a dynamic team managing various projects.

Designed to cater to users with diverse levels of familiarity with Notion, this template provides a user-friendly interface that simplifies the ticket submission process and empowers you to focus on what matters most – delivering exceptional service.
Intuitive Ticket Submission: With automated buttons to easily create new tickets and built-in template for all additional ticket information.

- Centralized Dashboard: Get an overview of your ticket landscape with a centralized dashboard. Easily sort, filter, and track tickets based on status, priority, department, and more, ensuring that nothing slips through the cracks.
- Built-in Automations: Making use of the latest Notion features, this template contains automations to easily track progress and reduce manual work.
- Seamless Collaboration: Assign tickets to specific team members, engage in internal discussions, and track progress – all within the template.
- Insights and Notifications: Gain insights into ticket status, average resolution times, and general information with built-in notifications center.

Features
- Quick Actions: Report a bug or Request a feature in one click.
- Consistent Reporting: Use predefined templates to report bugs or request features. Ensures devs get the complete info they need.
- Status Tracking: Track the issue's lifecycle with stages like "🙋‍♂️ Reported", "🚦 On hold", "➡️ Next up", "🏗️ In progress", "❓ Confirm fix", to "✅ Done".
- Slack Alerts: Automatically notify your dev team when a new issue is submitted.
- Priority Labels: Easily mark issues as critical or minor with a straightforward priority system.
- Team Interaction: Utilize the comment section for direct communication between devs and reporters.
- File Uploads: Attach relevant files or media for context.
- Reminders: Set and receive due date reminders.
- Calendar View: See your deadlines and task progress in a calendar format for better time management.

Get started in 3 minutes
1. Duplicate the template
2. Invite your team
3. Get to work 🚀

Flexible Pricing
Pick a price that suits your budget. Your support helps me create more useful templates.

A personal note from Sander Janssen, the creator of this template:
"As a freelance web developer, managing multiple projects, bugs, and features is a challenge. I used to get vague bug reports in my Mail, Slack or WhatsApp all the time. I found myself constantly asking for more details. Now, when a client reports a bug or asks for a feature, they fill out the Notion template. I get all the info I need in one go, saving time and reducing endless email exchanges. I'm sharing this template with you in hopes it'll make your life easier too."

If you have any questions or requests, please reach out to me on X (formerly Twitter): x.com/sanderjanssennl

It will help plan the workload of the people working on the project.

There are different additions to speed up the QA processes.

More than one process can be added and easily managed on the same screen.