Top 10 Free Issue Tracking Templates

Keep your team on top of issues with Notion's issue tracking templates. With customizable workflows and views, you can easily track and fix bugs, feature requests, and more — all in one place.

What Should Issue Tracking Templates Include?

Choosing the right Issue Tracking Template in Notion can streamline your project management and bug tracking processes. Here are key components to look for in a template:

Status Tracking: This feature allows you to monitor the progress of issues from reporting to resolution, ensuring transparency and accountability.
Priority Levels: A good template should enable you to set and adjust priority levels, helping to manage resources effectively and address the most critical issues first.
Assignee Information: It's essential to have a section where team members responsible for resolving the issue can be assigned and tracked to facilitate collaboration.
Integration Capabilities: Look for templates that offer integration with other tools like Slack or email to enhance communication and workflow efficiency.

Selecting a template with these components will help ensure that your issue tracking is as efficient and effective as possible.

What Should Issue Tracking Templates Avoid?

When selecting an issue tracking template in Notion, it's important to be aware of certain features that might complicate or hinder your workflow rather than streamline it.

Overly Complex Structures: Avoid templates with too many nested pages or intricate frameworks. These can make navigation confusing and slow down issue resolution.
Excessive Automation: While some automation is beneficial, too much can lead to reliance on rigid workflows that might not fit every project or team dynamic.
Non-Customizable Fields: Templates that do not allow you to modify fields can become restrictive, as they may not cater to the specific needs or metrics of your project.

Choosing the right template involves looking for simplicity, flexibility, and a level of automation that supports, rather than dictates, your project management style.

1Projects & Tasks

Track projects of any shape or size, and for any type of team. View projects as a timeline, kanban board, or calendar — whatever works best for you. Then write planning docs, embed designs, and organize meeting notes in the same place.

2Task Manager

Assisting you in your journey when it comes to your tasks and projects, where you can monitor and track your progress easily and effortlessly, providing a centralized hub for productivity. Stay on top of deadlines, set priorities with ease, and achieve optimal project management efficiency.

Elevating yet simplifying your workflow, helping you to embrace organization, and stay in control!

3Issue Tracker

Track engineering projects of any shape or size with this template. For teams that use the Agile method, you can break down each project into tasks, prioritize your backlog, then organize tasks into sprints. Filter by status, priority, and team to view your work any way you like. Plus, connect your other essential tools like Github, Figma, Slack, and more to truly keep all your work in one place.

4Bug Tracker

Allow people to report bugs whose progress they can then track as they get prioritised and resolved by the team.

5Simple Roadmap

Use this template to track all of your project work. Organize your projects by epics, sprints, tasks, and bugs. You can view the database different ways to see projects by status, engineer, or product manager.

Save time by using the templates made for each type of task, where you can add more as needed, as well as custom properties to track important information.

6Feature Requests

The Feature Requests template simplifies the process of managing internal feature suggestions. This tool offers a convenient database where team members can submit problems or proposed enhancements. It features various views for sorting by status, type, or personal requests, enabling efficient tracking.

7Software Product Development in-a-Box

Combines the core elements of our Product, Design & Engineering Team in-a-box sets to cover the needs of a modern product development team.

It features templates for your product, design, engineering, product analytics and user research teams. Amongst others; a product roadmap, OKR tracker, Sprint board, Kanban board, experiments tracker, user research tracker, tech specs, bug tickets and more.

A template preview for Software Product Development in-a-Box

8Tools stack

The purpose of this template is to keep track of your team's tools and how they are working for your workflows. Add feedback, monitor usefulness, and track cost as you go.

9Support task list

Track the status of day-to-day support tasks. Tasks are assigned to one or more people and can include priority, tags, and a due date.

Every item is its own Notion page where you can add notes, documentation, images, and even sub-tasks.

A template preview for Support task list

10Sales Tracker

Keep track of all your sales and customers from Gumroad, Shopify, LemonSqueezy and Stripe in one simple database.

Closing Thoughts

Utilizing these templates streamlines your project management process, ensuring that no issue goes unnoticed. They provide a clear structure that helps in prioritizing and resolving tasks efficiently.

Start integrating these tools into your workflow today to enhance productivity and maintain a seamless communication channel within your team. Embrace the simplicity and effectiveness they offer.

What is a Bug Severity?

Bug severity refers to the impact level a software bug has on the system's operation, ranging from minor issues to system outages.

What is a Ticket Escalation?

Ticket escalation is the process of forwarding unresolved issues to higher-level support or management teams for further investigation and resolution.

What is a Resolution Time?

Resolution time is the duration taken to resolve an issue from the moment it is reported until it is closed, indicating the efficiency of the issue tracking process.